Summary:   

• The impact of Information Technology
• Information System Components
• Understanding the Business
• Business profile, business model, company type –production, service, brick-and-mortar, dot com
• Impact of the Internet
• B2C, B2B, web-based development
• How business uses Information systems
• Enterprise computing, transaction processing, business support knowledge management, user productivity
• Information System Users and their Needs
• Systems Development Tools and Techniques
• Systems Development Methods
• Structured Analysis, O-O analysis, JAD, RAD, others
• Systems Development Lifecycle
• Systems planning, analysis, design, implementation, operation and support, development guidelines

Analyzing the Business Case

• Strategic planning – IT systems development
• Overview, from plans to results, business example, changing role of IT
• Information Systems Projects
• Reasons for, factors affecting (internal and external), project management tools
• Evaluation of Systems Requests
• Overview of feasibility
• Operational, technical, economic, schedule
• Setting priorities
• Factors affecting, discretionary and non-discretionary projects
• Preliminary Investigation Overview
• Interaction with management and users, planning, understand problems or opportunity, define project scope and constraints, fact-finding, evaluate feasibility, estimate project development time and costs, present to management

Requirements Modeling

• Systems Analysis Phase Overview
• Joint Application Development
• Rapid Application Development
• Modeling Tools
• CASE, Functional Decomposition Diagrams, Unified Modeling Language
  System Requirements Checklist
• Outputs, inputs, processes, performance, controls
• Future growth, costs and benefits: Scalability, total cost of ownership
• Fact-finding: Interviews, document review, questionnaires, sampling, research, observation
• Documentation

Enterprise Modeling

• Entity Relationship Diagrams
• Context Diagrams
• Data Flow Diagrams: Leveling, balancing
• Data Dictionary
• Process Description Tools: Modular Design, Structured English, Decision Tables, Decision Trees
• Logical vs. Physical Models

Development Strategies

• Web-based software trends
• Software Outsourcing Options
• In-house Software Development Options
• Cost-Benefit Analysis
• Software Acquisition Example
• Systems Requirement Document
• System Design guidelines
• Prototyping

Financial Analysis

• Cost Classifications
• Benefit Classifications
• Payback Analysis
• Return on Investment Analysis
• Present Value Analysis

Communication

• Written communications: Style, readability, emails, memos, letters, reports
  
• Oral communications
• Defining audiences, objectives, organising presentations, preparing visual aids.

Case Study

A real-life case study runs throughout the course, giving delegates the chance to put theory into practice. Additional material also provided for individual study covering project management tools.


d dd Business Analysis

Business Analysis is about understanding business requirements so that information systems will meet business needs....

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